Professional Summary
Strategic software product leader with 15+ years driving platform-based solutions, observability, and developer ecosystems.
Work Experience
- Presented product vision and roadmaps to C-level executives
- Drove OpenTelemetry adoption across enterprise customers, resulting in 40% increase in platform integration velocity
- Developed Kubernetes monitoring capabilities supporting customers managing 10,000+ nodes
- Enhanced developer portal experience, improving onboarding time by 35%
- Pioneered AI-powered compliance tools improving criminal record accuracy by 25% while reducing manual review time by 60%
- Established partnerships with 200+ data providers, creating unified API layer
- Developed custom integration solutions for Uber, Lyft, and DoorDash
- Led team of product managers through complex prioritization decisions
- Led strategic transition from hosted service to self-managed enterprise offering, generating $200M+ in new revenue
- Delivered platform supporting 1M+ application deployments and 6,000+ developer users
- Managed relationships with Ford, Home Depot, and Comcast
- Managed product initiatives for Zendesk, GitHub, and Groupon during rapid scaling phases
- Orchestrated customer migrations to AWS, reducing infrastructure costs by 40%
- Achieved 95% customer retention rate
- Built video measurement suite tracking 100M+ video views monthly
- Developed partner integration framework for YouTube, Facebook, and other platforms
- Created self-service analytics dashboard for real-time campaign performance
- Developed technical training programs for enterprise software platforms
- Trained 400+ developers and system administrators globally
- Authored technical guides and best practices documentation
- Led technical implementations for Fortune 500 corporations
- Conducted proof-of-concept implementations contributing to $10M+ in software sales
Core Competencies
Product Management
- Roadmap development
- Requirement gathering
- KPI definition
- Competitive analysis
- Go-to-market strategy
Platform Experience
- Multi-tenant SaaS platforms
- API strategy
- Developer ecosystems
- Enterprise integrations
Leadership
- Engineering collaboration
- UX partnership
- Stakeholder management
- Executive communication
Technical Skills
- Jira, Aha!, Confluence
- API design
- AWS, GCP, Azure
- SQL & data analytics
Education & Certifications
BS, Economics
University of Vermont
1992
Certified Product Owner
Scrum Alliance
2011
Certified Scrum Master
Scrum Alliance
2013
Agile Alliance Member
Agile Alliance
2011
Loving father, devoted husband, loyal friend
American Sailing Association (bareboat license)